NCR RealPOS 7458 Release 1.0 Hardware Service B005-0000-1442 Issue A
viii CPU Fan (CN10)...3-61 LCD Interface (CN4)...
4-6 Chapter 4: Cable Routing Guide UPS Battery Cables 20521UPS Battery Power Cable
Chapter 4: Cable Routing Guide 4-7 Fan Cable 20384Tension ArmsHookCable Clamp
4-8 Chapter 4: Cable Routing Guide UPS Power Cable 20512Motherboard Power CableUPS CableRoute the UPS Cable behind Motherboard Power Cableto avoid
Chapter 4: Cable Routing Guide 4-9 USB Daughter Card Cable 20510USB Daughter Board CableDouble FoldSingle Fold The USB Cable is secured on the bo
4-10 Chapter 4: Cable Routing Guide Power Supply Harness Clamp 20513Clamp the following harnesses to the Cable Clamp next to the Power Supply:- Mot
Appendix A: Feature Kits This section contains a comprehensive list of the available hardware Feature Kits that can be installed in the customer envi
A-2 Appendix A: Feature Kits Feature Kit List Part Number Description 3212-K170 Standard Height 4-Port PCI Adapter Card 3212-K171 Standard Height
Appendix B: Hardware Specifications Performance Levels Processor 850 MHz Celeron 1 GHz P III System Bus 100 MHz 133 MHz Cache 128 KB 256 KB Interr
B-1 Appendix B: Hardware Specifications
ix Revision Record Issue Date Remarks A Feb 2003 First issue
Index—2— 2-Port PCI RS-232 Expansion Card (3212-K171), 3-46 —4— 4-Port PCI RS-232 Board (3030-K169), 3-44 4-Port PCI RS-232 Expansion Card (3212-K17
Index-2 —I— IDE Cables connectory color coding, 3-22 —M— Memory installing, 3-31 Memory Configurations, 3-30 Model number, 1-4 —P— Password Clearing
x Radio Frequency Interference Statements Federal Communications Commission (FCC) Information to User This equipment has been tested and found to com
xi Voluntary Control Council for Interference (VCCI) International Radio Frequency Interference Statement Warning: This is a Class A product. In
xii Declaration of Conformity Manufacturer's Name NCR Corporation Manufacturer's Address NCR Corporation Retail Solutions Division – Atlant
Chapter 1: Product Overview Introduction The NCR RealPOS 80 (also referred to as NCR 7458) is a powerful, retail-hardened point-of-sale terminal tar
1-2 Chapter 1: Product Overview The 7458 is designed with serviceability in mind to reduce costly downtime. It incorporates the latest in serviceabil
Chapter 1: Product Overview 1-3 The following table highlights the standard features and options available with the RealPOS 80 base Models: Major
1-4 Chapter 1: Product Overview Label Locations The serial number and model number are included on a label, which is located on the bottom of the Ele
Chapter 2: POST Diagnostics Power-On Self-Test (POST) Errors Whenever a recoverable error occurs during POST, the BIOS displays an error message des
The product described in this book is a licensed product of NCR Corporation. NCR is a registered trademark of NCR Corporation. NCR RealPOS, NCR RealPr
2-2 Chapter 2: POST Diagnostics Recoverable POST Errors Whenever a recoverable error occurs during POST, the BIOS displays an error message describi
Chapter 2: POST Diagnostics 2-3 Beeps Error Message Corrective Action Video Errors 1-3-1-1 0220: Monitor type does not match CMOS - Run SETUP
2-4 Chapter 2: POST Diagnostics Beeps Error Message Corrective Action 2-4-1-2 0271: Check date and time settings Set Time and Date Configuration
Chapter 2: POST Diagnostics 2-5 Beeps Error Message Corrective Action 4-4-3-1 02F8: CPU over temperature error Check/replace Fan, Check air v
2-6 Chapter 2: POST Diagnostics Terminal POST Errors There are several POST routines that issue a POST Terminal Error and shut down the system if th
Chapter 3: Hardware Service Introduction This chapter discusses procedures for disassembling the 7458 hardware for servicing. Topics include: • Saf
3-2 Chapter 3: Hardware Service IT Power System This product is suitable for connection to an IT power system with a phase-to-phase voltage not exce
Chapter 3: Hardware Service 3-3 Back Panel Cable Connectors The following illustrations identify the Back Panel connectors. The optional USB Daug
3-4 Chapter 3: Hardware Service Electronics Box Disassembly Procedures This section explains how to disassemble the 7458 for service purposes. Warni
Chapter 3: Hardware Service 3-5 3. Open the Security Door. 4. Pull the Release Latch forward to release the Electronics Tray. 20346Release Latc
i Preface Audience This book is written for hardware installer/service personnel, system integrators, and field engineers. Notice: This document
3-6 Chapter 3: Hardware Service Removing the Motherboard 1. Release the Motherboard Tray Slide Latch and slide the tray toward the front of the ter
Chapter 3: Hardware Service 3-7 2. Remove the USB Daughter Card. a. Disconnect the USB Power Cable (P6) and the CD-ROM Audio Cable (CN11, if pr
3-8 Chapter 3: Hardware Service c. Remove the USB Daughter Card by lifting up on it and then pivoting it out as shown below. 20349USB Daughter Card
Chapter 3: Hardware Service 3-9 3. Use the illustration below for reference (Sheet Metal Tray not shown). Disconnect the following cables from t
3-10 Chapter 3: Hardware Service Replacing the Motherboard Note: The Motherboard service assembly includes the sheet metal tray and the PCI Tree Ca
Chapter 3: Hardware Service 3-11 Removing a PCI Adapter Card Adapter cards are connected to the PCI Riser Card inside the Electronics Box. 1. Re
3-12 Chapter 3: Hardware Service Removing the Power Supply 1. Disconnect all power cables. • Hard Disk Power • Hard Disk #2 Power • Flexible Dis
Chapter 3: Hardware Service 3-13 Replacing the Power Supply The Power Supply has two hooks on the bottom that are used to hold it in place. 1. P
3-14 Chapter 3: Hardware Service Replacing the Flexible Disk Drive 1. Place the Flex Drive in the Flex Bracket, aligning the screw holes in the Fle
Chapter 3: Hardware Service 3-15 2. Press in on the latches on the sides of the disk drive assembly. At the same time slide the drive assembly t
ii Lithium Battery Warning Caution: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type as recomme
3-16 Chapter 3: Hardware Service 4. Turn the assembly upside down and remove the CD-ROM Drive from the bracket. − Disconnect the standoff by pulli
Chapter 3: Hardware Service 3-17 Replacing the CD-ROM Drive 1. Insert the two extensions of the CD-ROM Drive Bracket into the slots in the brack
3-18 Chapter 3: Hardware Service 3. Install the Flexible Disk Drive/CD-ROM Assembly in the terminal. There are two hooks on the bottom of the assem
Chapter 3: Hardware Service 3-19 20546Master Drive(Black)Slave Drive(Gray)Motherboard(Blue) Removing the Hard Disk Note: The Hard Disk can be re
3-20 Chapter 3: Hardware Service Removing the Hard Disk Assembly If necessary, the entire Hard Disk Assembly can be removed. 1. Disconnect the cabl
Chapter 3: Hardware Service 3-21 Removing the Compact Flash The terminal configuration determines where the Compact Flash is mounted. It can be o
3-22 Chapter 3: Hardware Service Replacing the Compact Flash 1. Hook the bottom of the Compact Flash Bracket onto the slot on the Hard Disk Bracket
Chapter 3: Hardware Service 3-23 Removing the Secondary Hard Disk 1. Lift the Hard Disk Release Latch on the Hard Disk Bracket and slide the dri
3-24 Chapter 3: Hardware Service 2. Position the Hard Disk assembly over the hooks in the chassis base and slide it into its latched position. 2041
Chapter 3: Hardware Service 3-25 Removing the UPS Battery Assembly 1. Remove the Secondary Hard Disk (if present). 2. Remove the Outside UPS Ba
iii Grounding Instructions In the event of a malfunction or breakdown, grounding provides a path of least resistance for electric current to reduc
3-26 Chapter 3: Hardware Service Replacing the UPS Batteries 1. Connect the UPS Battery Cable to the Power Supply. 2. Insert the batteries in the
Chapter 3: Hardware Service 3-27 3. Install the UPS Battery Cover. a. Align the slots (3) in the bracket with the hooks in the chassis b. Slid
3-28 Chapter 3: Hardware Service Removing the Fan Note: The UPS Batteries (if present) must be removed before the Fan can be removed (see the Remov
Chapter 3: Hardware Service 3-29 Circuit Boards Processor Board 19525RS232/A (CN6)RS232/B (CN5)RS232/C (CN6)RS232/D (CN5)VGA (CN7)DVI-I (CN4)Para
3-30 Chapter 3: Hardware Service Jumper Settings 19547Default settings shownReservedCOM1 PowerJP2JP3JP4JP1Ring IndicatorCOM1 PoweredPin 2 - 3Pin 1 -
Chapter 3: Hardware Service 3-31 Installing Memory Modules The 7458 contains two DIMM sockets. To install the DIMM, follow these steps: 1. Slide
3-32 Chapter 3: Hardware Service Replacing the CPU CPU replacement kits include a CPU and a Heat Sink and Fan Assembly. To replace these parts, use
Chapter 3: Hardware Service 3-33 7. Unsnap the Lever on the CPU Socket and raise it to a vertical position. 8. Carefully remove the CPU and pla
3-34 Chapter 3: Hardware Service 12. Position the Heat Sink and Fan Assembly over the CPU (align the Key) and lower it onto the CPU. Caution: Make
Chapter 3: Hardware Service 3-35 Replacing the Lithium Battery Caution: Danger of explosion if battery is incorrectly replaced. Replace only wit
iv References • NCR RealPOS 7458 Hardware User’s Guide (B005-0000-1440) • NCR RealPOS 7458 Site Preparation (B005-0000-1441) • NCR RealPOS 7458 Pa
3-36 Chapter 3: Hardware Service USB Daughter Card The USB Daughter Card provides powered USB connectors for peripheral support. Self-Healing Fuses:
Chapter 3: Hardware Service 3-37 Daughter Card Power Connector View Looking Into Board 13 GND 14 GN
3-38 Chapter 3: Hardware Service Motherboard Interface Connector View Looking
Chapter 3: Hardware Service 3-39 3-Slot PCI Riser Card The 3-Slot PCI Riser Card provides for three PCI expansion slots. 20374
3-40 Chapter 3: Hardware Service Ethernet Circuitry The onboard Ethernet circuitry supports wiring in accordance with the following specifications.
Chapter 3: Hardware Service 3-41 PCI LCD Board (5953-K152) This PCI LCD Board provides a PCI bus interface for the 5953 12.1-Inch DynaKey. 16773K
3-42 Chapter 3: Hardware Service PCI LCD Board (5952-K052) This PCI LCD Board provides a PCI bus interface for the 5952 10.4-Inch DynaKey. 15376Key
Chapter 3: Hardware Service 3-43 PCI VGA Video Card (7456-K350) This PCI card provides a PCI bus interface for CRTs used in dual display configur
3-44 Chapter 3: Hardware Service 4-Port PCI RS-232 Board (3030-K169) The 4-Port RS-232 Board provides four additional RS-232 ports. The board requir
Chapter 3: Hardware Service 3-45 4-Port PCI RS-232 Expansion Card (3212-K170) The SIIG Full Profile PCI-4S RS-232 Board provides four additional
v Table of Contents Chapter 1: Product Overview Introduction ...
3-46 Chapter 3: Hardware Service 2-Port PCI RS-232 Expansion Card (3212-K171) The SIIG Full Profile PCI 2S RS-232 Board provides two additional RS-2
Chapter 3: Hardware Service 3-47 Cash Drawer Latch Assembly Wiring and Adjustments 20542These surfacesmust be parallel0.080 0.010Bend the wire l
3-48 Chapter 3: Hardware Service Power Supply The power supply provides power to the 7458 Terminal, as well as various retail peripherals through th
Chapter 3: Hardware Service 3-49 Maximum Rated Output Power The maximum rated output power as defined as the sum of the products of each nominal
3-50 Chapter 3: Hardware Service Battery Performance Application: Transaction Ride-Through. The battery supports full operation of the POS terminal
Chapter 3: Hardware Service 3-51 Power Supply Cable Pin-Outs 20423HDD: P3FDD: P4ATX: P10AUX: P6BATT: P7UPS: P8BRN: ~UPS_OFFGRY: ~BATT_SENSBPUR BA
3-52 Chapter 3: Hardware Service Clearing the Password The password can be cleared as follows. 1. Turn the power off and disconnect power from the
Chapter 3: Hardware Service 3-53 Connector Pin-Out Identification Primary Power (PS1) Pin Name Function 1 +3.3 V +3.3 volts VCC_3.3 2 +3.3 V
3-54 Chapter 3: Hardware Service USB Daughter Card Power (CN12) Pin Name Function 1 GND Ground 2 GND Ground 3 +5V + 5 volts 4 GND Ground 5 +
Chapter 3: Hardware Service 3-55 Pin Name Function 6 CD_ST_AB 7 PHONE 8 REFRESH~ 9 SDIN 10 CPWOK 11 BITCLK 12 SD0 13 GND 14 SD1
vi Replacing the Front Panel Control Board...3-16 Replacing the CD-ROM Drive...
3-56 Chapter 3: Hardware Service Front Panel (CN1) Box Fan Pin Signal Name 1 +12V 2 Ground Speaker Pin Signal Name 3 PC_OUT# 4 SPKR_POS Key Pin Si
Chapter 3: Hardware Service 3-57 ON/OFF Pin Signal Name 11 PWRBTN# 12 Ground Link Integrity LED Pin Signal Name 13 LINKLED 14 Ground Reset P
3-58 Chapter 3: Hardware Service Serial COM1 (CN6) Pin Signal Name 1 DCD 2 Serial In - (SIN) 3 Serial Out - (SOUT) 4 DTR- 5 GND 6 DSR- 7 RTS- 8 CT
Chapter 3: Hardware Service 3-59 Serial COM3 (CN6) Pin Signal Name 1 DCD 2 Serial In - (SIN) 3 Serial Out - (SOUT) 4 DTR- 5 GND 6 DSR- 7 RTS- 8
3-60 Chapter 3: Hardware Service Serial COM5 UPS (CN9) Pin Name Function 1 GND GND 2 AC_Good AC is present 3 Batt_Lo Battery low warning 4 Ba
Chapter 3: Hardware Service 3-61 Ethernet (CN2) Pin Name Function 1 TX+ Transmit Pos 2 TX- Transmit Neg 3 RX+ Receive Pos 4 TERMPLANE 5 TE
3-62 Chapter 3: Hardware Service LCD Interface (CN4) Pin Signal Name 1 DATA2- 2 DATA2+ 3 SHIELD2_4 4 DATA4- 5 DATA4+ 6 DDCSCK 7 DDCSDA 8 ANALOG V-SY
Chapter 3: Hardware Service 3-63 Pin Signal Name 24 CLK- C1 ANALOG RED C2 ANALOG GREEN C3 ANALOG BLUE C4 ANALOG H_SYNC C5 ANALOG GND (R,G&am
3-64 Chapter 3: Hardware Service IDE-1/IDE-2 (CN17, CN14) Signal Name Pin Pin Signal Name Reset IDE 1 2 Ground Host Data 7 3 4 Host Data 8 Host D
Chapter 3: Hardware Service 3-65 Flexible Diskette (CN18) Signal Name Pin Pin Signal Name Ground 1 2 DRVDEN0 Ground 3 4 Reserved Key 5 6 DRVDEN1
vii Latch Assembly Wiring and Adjustments...3-47 Power Supply ...
3-66 Chapter 3: Hardware Service PCI Riser Card (PCI1) Signal Name Pin Pin Signal Name -12V 61B1 1A1 NC CLK2 62B2 2A2 +12V GND 63B3
Chapter 3: Hardware Service 3-67 Signal Name Pin Pin Signal Name AD25 84B24 24A24 GND +3.3V 85 B25 25 A25 AD24 C_BE#3 86B26 26A26 IDSEL AD
3-68 Chapter 3: Hardware Service Signal Name Pin Pin Signal Name AD10 108 B48 48 A48 GND GND 109 B49 49 A49 AD9 CON KEY B50 A50 CON KEY
Chapter 3: Hardware Service 3-69 PCI Riser Card Signal Name Pin Pin Signal Name GND 1B1 1A1 PGNT~(1) PCICLK1 2B2 2A2 GND GND 3B3 3A3 PGNT~(2)
3-70 Chapter 3: Hardware Service
Chapter 4: Cable Routing Guide Primary IDE Cable 20517Single FoldDouble FoldPrimary IDE CableUPS and Secondary Hard Disk Cables are Routed Under IDE
4-2 Chapter 4: Cable Routing Guide 20516Hard DiskCD-ROM DriveDouble Fold (even if no CD-ROM is present) Primary IDE Cable (Side view)
Chapter 4: Cable Routing Guide 4-3 Secondary IDE Cable 20522Seconary Hard DriveDouble FoldCompact FlashPowerIDE-2Compact FlashSeconary Hard Drive
4-4 Chapter 4: Cable Routing Guide Flex Diskette Cable 20517aSingle FoldDouble FoldFlex Diskette I/F CableFlex Diskette Power Cable
Chapter 4: Cable Routing Guide 4-5 Front Panel Cables 20520Single FoldSingle FoldFront Panel Control PanelFront Panel Control Panel Cable
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